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I can only say good things about the gentle follow through by you on all fronts, the candor with which you explained the history of the airplane and situation to me (a first time buyer of a larger twin engine turbo prop). You always returned calls and emails promptly (a real issue for me with other people who wait weeks to connect). Mostly what impresses me, now that I have owned the plane for a bit, is that you represented it to be what it is.